Any Seasons Travel at 3952 East 42nd Street Suite E, Odessa, Texas.

I purchased a plane ticket to Africa with this company. When I arrived at the airport, I was not issued a plane ticket because the agent spelled my name incorrectly. She said that she would exchange the ticket for a ticket with the correct spelling, but I would need to pay $300 (half of the difference for the tickets). I told her that I think the company should pay the $300 for spelling my name incorrectly. I asked her to change the tickets, and we can deal with it when I get home. However, she charged the difference (totaling $443.60) to my credit card without my permission. I personally think a company should take responsibility for their own mistakes. The agent should have checked the spelling of my name on my passport before issuing the ticket originally.